Shipping Policy

Last Updated: April 26, 2025

At TieMeUp, we are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines our shipping procedures, timelines, and terms for orders placed on tiemeup.shop. By placing an order, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) after payment confirmation. During peak periods or promotions, processing may take up to 3 business days.

We will notify you via email once your order has been processed and shipped, including tracking information where available.

2. Shipping Methods and Costs

We offer several shipping options, which may vary based on your location and the items in your order. Available shipping methods and their costs will be displayed at checkout. Common options include:

  • Standard Shipping: 5-7 business days for domestic orders (United States).
  • Expedited Shipping: 2-3 business days for domestic orders (United States).
  • International Shipping: 7-21 business days, depending on the destination and customs processing.

Shipping costs are calculated based on the weight, dimensions, and destination of your order. All applicable shipping fees will be shown before you complete your purchase.

3. Shipping Destinations

We currently ship to addresses within the United States and select international destinations. If your country is not listed at checkout, please contact us at [email protected] to inquire about availability.

4. Delivery Times

Estimated delivery times begin once your order has been shipped:

  • Domestic (United States): 2-7 business days, depending on the shipping method selected.
  • International: 7-21 business days, depending on the destination and customs clearance.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to weather, holidays, carrier issues, or customs processing for international orders.

5. International Shipping and Customs

For international orders:

  • You are responsible for any customs duties, taxes, or fees imposed by your country. These are not included in the shipping cost or product price.
  • Customs processing times vary by country and may delay delivery.
  • We are not responsible for packages refused or held by customs authorities.

6. Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information (if available). You can use this information to monitor your package’s progress. If you do not receive tracking information or have issues, please contact us at [email protected].

7. Lost or Damaged Packages

Lost Packages: If your order does not arrive within the estimated delivery window, please contact us within 30 days of the shipping date. We will work with the carrier to locate your package or provide a replacement or refund, at our discretion.

Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging. We will arrange for a replacement or refund, subject to our Return Policy.

8. Shipping Restrictions

Some products may be subject to shipping restrictions based on local laws or carrier policies. We reserve the right to cancel or modify orders if shipping restrictions apply.

9. Risk of Loss

The risk of loss or damage to products transfers to you once the package is handed over to the shipping carrier. We are not responsible for packages lost or damaged during transit.

10. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or carrier policies. The updated policy will be posted on our website with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please contact us at:

Email: [email protected]
Address: TieMeUp, 123 Bondage Lane, Suite 100, Privacy City, USA